We accept returns within 7 days of delivery, provided that the items meet the following requirements:

Return Conditions:

• The item must be unwashed, unworn, and unaltered.

• All original tags and packaging must be intact.

• The item must be free of detergent, fabric softener, perfume, or smoke odors.

• There should be no signs of wash creases, fading, shrinkage, or fabric texture changes.

We do not accept returns if:

• The item has been washed or treated with chemicals.

• Tags are missing, or the item appears visibly worn.

• There are signs of detergent residue, lint, or texture alterations.

Non-compliant returns will not be refunded and may be sent back at the customer’s expense.

How to Initiate a Return:

1. Submit a request via dolcezzacare@gmail.com with your order number.

2. Wait for approval and shipping instructions.

3. Once we receive and inspect the item, we will process your refund.